Inside Sales/Customer Service
CASH-WA DISTRIBUTING CO OF FARGO LLC•Fargo, ND
•$20 - $20•Onsite
About The Position
Cash-Wa Distributing, a proud division of Performance Food Group (PFG), is seeking a detail-oriented and customer-focused Customer Service / Inside Sales Support Representative to join our team. In this role, you will support assigned customer accounts, process orders, maintain pricing and product information, and deliver outstanding service to both customers and our sales team. At Cash-Wa, we value teamwork, integrity, and a commitment to excellence in serving our customers across the foodservice industry.
Requirements
- 1+ year of customer service or sales support experience (phone-based preferred)
- Strong communication skills with the ability to interact professionally with customers and team members
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic data entry skills (10-key)
- Strong attention to detail, organization, and problem-solving abilities
- Ability to multitask and thrive in a fast-paced environment
- Basic math skills required
- Availability to work a rotating Sunday schedule (approximately every 4 weeks)
- Must pass a background check and pre-employment drug screen
Nice To Haves
- Distribution center or foodservice industry experience preferred
Responsibilities
- Provide exceptional customer service to both internal teams and external customers
- Accurately process customer orders via phone and email in a timely manner
- Maintain order guides, pricing, and account details according to company guidelines
- Resolve customer concerns promptly and professionally
- Communicate effectively with customers, sales representatives, and internal departments regarding orders, products, and delivery routing
- Support outside sales associates in managing and growing customer accounts
- Generate reports, document customer interactions, and process credits as needed
- Balance customer needs with company policies to ensure successful outcomes
- Assist with manufacturer recall processes in coordination with customers and internal teams
- Cross-train to support the Will Call Desk as needed
- Perform additional duties to support team and organizational success
Benefits
- Competitive pay and benefits package
- Opportunities for career growth
- Supportive, team-oriented work environment
- Stable and growing company in the food distribution industry
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
