Customer Service - HR

the Client • Abbott Park, IL

3d • Onsite

About The Position

This role supports HR Program Administration tied to Benefits/Leaves Operations for the US, Canada, and Puerto Rico.

Requirements

• Ability to work well with others, influence the team positively, and have strong stakeholder management skills outside of the team.
• Fast learner with the ability to know who to go to for what and figure out next steps with minimal direction.
• Stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and the ability to listen compassionately and interpret requests from customers.
• Able to communicate professionally and compassionately with HR colleagues around the world and translate solutions and answers to customers in a way that enhances the customer experience.
• Able to handle a high volume of requests with speed and accuracy.
• Strong organizational skills and able to multitask in a fast-paced environment with changing processes.

Responsibilities

• Answer benefits and leaves questions.
• Partner with vendors to provide requested data.
• Audit benefits and leaves payroll data.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed