HR Generalist & Customer Service Representative
ND Landscape Services•Georgetown, MA
•Onsite
About The Position
ND Landscape Services is seeking an organized and dependable HR Generalist & Customer Service Representative to support our employees, recruiting efforts, customers, and daily office operations. This is a hands-on role for someone who enjoys working with people, managing multiple priorities, and helping keep processes organized and moving forward.
Requirements
- HR, recruiting, administrative, or customer service experience.
- Strong communication and organizational skills.
- Ability to handle confidential information professionally.
- Proficiency with Microsoft Office.
Nice To Haves
- HRIS or applicant tracking system experience preferred.
- Bilingual Spanish/English is a plus.
Responsibilities
- Manage job postings, applicant screening, interviews, and candidate communication.
- Coordinate onboarding, employee documentation, and personnel records.
- Assist with performance reviews, employee changes, and leave administration.
- Support seasonal hiring and subcontractor onboarding.
- Maintain HR and recruiting systems.
- Answer incoming calls and assist customers professionally.
- Document and route customer requests and service concerns.
- Communicate scheduling and service updates.
- Assist with invoices, statements, mailings, and general office tasks.
- Support customer communications and basic marketing activities.
Benefits
- health and dental insurance
- HSA
- 401(k)
- Paid Time Off
- life insurance
- long-term disability
- additional company benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
