Customer Service Greeter

Hertz•Santa Barbara, CA

About The Position

The Customer Service Greeter provides helpful, courteous, and quality assistance to Hertz customers, delivering world-class service. The role includes responding to customer inquiries about vehicles and providing directions as needed.

Requirements

  • Strong oral and written communication skills.
  • Ability to build relationships with customers.
  • Positive attitude and willingness to help others.

Responsibilities

  • Provide helpful, courteous, and quality assistance to Hertz customers.
  • Respond to customers’ inquiries regarding vehicles.
  • Provide directions as needed.

Benefits

  • Up to 40% off the base rate of any standard Hertz rental.
  • Medical, dental, and vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid parental leave and adoption assistance.
  • Employee Assistance Program for employees and family.
  • Educational reimbursement and discounts.
  • Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
  • Perks and discounts, including theme park tickets and gym discounts.
  • Bonus eligibility.
  • Stock eligibility.
  • Stock options eligibility.
  • Profit sharing eligibility.
  • Reimbursement for travel expenses, as applicable and per company policy guidelines.
  • Paid time off, vacation, and paid observed holidays. Accruals start at 1.25 days a month, with 4 floating holidays and 9 paid observed holidays.
  • Life insurance: Hertz-paid basic coverage equal to one times base annual pay, at no cost to the employee.
  • 401(k) employer match: dollar for dollar on the first 3% contributed and 50 cents per dollar on the next 2% contributed.
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