Customer Service Dispatcher - Grave

Terrible's•Las Vegas, NV

19h

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Summary The Customer Service Representative (CSR) provides vital support to the Facilities Department by responding to maintenance and fuel service repair requests. The CSR is responsible for opening and closing service tickets, ensuring timely and accurate follow-up, and supporting various departmental projects and reporting initiatives to improve overall efficiency.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Previous dispatching experience preferred.
Strong ability to manage and coordinate multiple projects simultaneously.
Excellent organizational and time management skills.
Effective communication skills (verbal and written).
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Must be willing and able to work flexible hours, including evenings, weekends, and holidays, on a rotational basis.
Ability to read, write, and speak English fluently.
Able to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to apply common sense to carry out written, verbal, or diagram-based instructions.
Able to resolve routine issues involving several concrete variables in standardized situations.
Must be able to sit for extended periods.
Frequent use of hands for typing, phone use, and reading documents.
Regular verbal and written communication required