Customer Service Delivery Driver

Sherwin-Williams • Searcy, AR

1d • Onsite

About The Position

Works closely with wholesale and retail customers to understand their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role also delivers products from Sherwin-Williams stores to customers safely and on time using company vans or pickup trucks. The position is at Store #707253, 3021 East Race, Searcy, AR 72143. Job duties involve customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The company conducts a criminal history review to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Must be at least 21 years of age.
• Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous experience selling paint and paint-related products.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Provide excellent sales service and support high levels of customer satisfaction.
• Assist customers in person and by phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and according to policies and procedures.
• Work toward monthly, quarterly, and yearly sales goals.
• Maintain accurate work order files and formulas.
• Retrieve appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Load, transport, and deliver items safely and on time.
• Assist with loading and unloading items from vehicles.
• Maintain the store vehicle and notify the supervisor of repair or servicing needs.
• Follow assigned routes and schedules.
• Follow applicable laws, traffic regulations, and safety procedures while driving.
• Prepare delivery reports and related documents.
• Operate equipment and machines, including cars, trucks, and forklifts.

Benefits

• The company describes a range of benefits related to health and well-being, retirement, health care, and daily commuting; eligibility and offerings are available through its benefits website.
• The company highlights opportunities to learn, develop skills, and grow professionally.
• The company describes an inclusive team and commitment to its communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed