Customer Service Clerk

Balls Foods•Olathe, KS

About The Position

Price Chopper is seeking a reliable, detail-oriented, and service-driven Customer Service / Cash Office Clerk to support front-end operations. The role involves delivering excellent guest service, handling cash office responsibilities accurately, and helping ensure smooth and efficient store transactions. The position is part of the Balls Food Stores family, a locally owned company with community roots, and works in a fast-paced, team-focused environment.

Requirements

High school diploma, GED, or equivalent work experience.
Ability to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

Experience in grocery or retail environments.

Responsibilities

Provide friendly, professional guest service and efficiently resolve guest questions or concerns.
Handle cash office functions, including counting drawers, preparing deposits, verifying cash balances, and maintaining accurate records.
Follow cash handling procedures to support accuracy, security, and compliance.
Operate cash registers and accurately process cash, credit, and digital payment transactions.
Scan items, verify pricing, and maintain accurate totals and efficient checkout speeds.
Provide change and issue receipts, and handle returns or exchanges according to company policies.
Assist with front-end operations, including register support, bagging, and keeping checkout areas organized.
Maintain the organization and security of cash, the safe, and cash office areas.
Report discrepancies, shortages, or overages promptly.
Communicate with leadership and teammates about cash flow, issues, and operational needs.
Maintain a clean, organized, and safe work environment.
Follow company policies, loss prevention practices, and safety standards.
Collaborate with teammates across departments to support store operations and guest satisfaction.
Stay productive during slower periods by assisting with front-end or administrative tasks.