Customer Service Clerk

Albertsons • Durant, OK

1d

About The Position

As a Customer Service Clerk, you will provide high-quality customer service in accordance with company standards and policies. The role includes operating electronic scanning cash registers, receiving payment for purchases, honoring discounts and coupons, assisting customers with Loyalty Program questions or sign-ups, and bagging items. You will also operate machines to sell money orders and lotto tickets and transfer funds by wire; process customer returns; sell gift cards and lotto tickets; and handle other transactions as needed. In addition, you will maintain cleanliness at the Customer Service Desk and in the front area of the store, replace stock in display areas, and follow the uniform and grooming policy.

Requirements

• Prior customer service skills or related experience.
• Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
• Ability to handle stressful and complex situations calmly and professionally.
• Ability to understand and follow instructions and communicate effectively with customers and team members.
• Ability to multitask in a fast-paced environment and maintain a clean, organized work area.
• Ability to work independently and as part of a large team.
• Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Responsibilities

• Provide customer service in accordance with company standards and policies.
• Operate electronic scanning cash registers and receive payment for customer purchases.
• Honor discounts and coupons, assist with Loyalty Program questions or sign-ups, and bag items.
• Operate machines to sell money orders and lotto tickets and transfer funds by wire.
• Process customer returns and sell gift cards and lotto tickets.
• Handle other transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area of the store.
• Replace stock in display areas.
• Adhere to the uniform and grooming policy.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Flexible work schedules.
• Associate discounts.
• Training and career growth and development.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation / paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed