Customer Service Clerk

Albertsons Companies • Upper Darby, PA

2d

About The Position

The Customer Service Clerk provides high-quality customer service in accordance with company standards and policies. The role includes operating electronic scanning cash registers, receiving customer payments, honoring discounts and coupons, assisting with Loyalty Program questions and sign-ups, and bagging items. The clerk also operates machines to sell money orders and lotto tickets and transfer funds by wire; processes returns; sells gift cards and lotto tickets; and handles other transactions as needed. Additional duties include keeping the Customer Service Desk and front area clean, replenishing display-area stock, and following uniform and grooming policies.

Requirements

• Prior customer service skills or related experience.
• Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
• Ability to handle stressful and complex situations calmly and professionally.
• Ability to understand and follow instructions and communicate effectively with customers and team members.
• Ability to multitask in a fast-paced environment and maintain cleanliness and organization of the work area.
• Ability to work independently as well as within a large team.
• Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Responsibilities

• Provide customer service in accordance with company standards and policies.
• Operate electronic scanning cash registers and receive payment for customer purchases.
• Honor discounts and coupons, assist customers with Loyalty Program questions or sign-ups, and bag items.
• Operate machines for selling money orders and lotto tickets and transferring funds by wire.
• Process customer returns and sell gift cards and lotto tickets.
• Handle other transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area of the store.
• Replace stock in display areas.
• Adhere to the uniform and grooming policy.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation and paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed