Customer Service Clerk

Albertsons Companies • Durant, OK

2d

About The Position

The Customer Service Clerk provides high-quality customer service in accordance with company standards and policies. The role includes operating electronic scanning cash registers, accepting payment for purchases, honoring discounts and coupons, helping customers with Loyalty Program questions and sign-ups, and bagging items. The clerk also operates machines to sell money orders and lottery tickets and process wire transfers; handles returns and other transactions; and sells gift cards and lottery tickets. Additional duties include keeping the Customer Service Desk and front area clean, replenishing display stock, and following uniform and grooming policies.

Requirements

• Prior customer service skills or related experience.
• Ability to operate electronic scanning cash registers and machines for counting money, processing wire transfers, and lottery transactions.
• Ability to handle stressful and complex situations calmly and professionally.
• Ability to understand and follow instructions and communicate effectively with customers and team members.
• Ability to multitask in a fast-paced environment and maintain a clean, organized work area.
• Ability to work independently and as part of a large team.
• Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Responsibilities

• Provide customer service in accordance with company standards and policies.
• Operate electronic scanning cash registers and receive payment for customer purchases.
• Honor discounts and coupons and assist customers with Loyalty Program questions and sign-ups.
• Bag customer purchases.
• Operate machines to sell money orders and lottery tickets and process wire transfers.
• Process customer returns and sell gift cards and lottery tickets.
• Handle other transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area of the store.
• Replace stock in display areas.
• Adhere to uniform and grooming policies.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed