Customer Service Associate - Temporary

Walgreens•Fountain, CO

1d•$17 - $21

About The Position

The Customer Service Associate models and delivers a distinctive customer experience while providing courteous, fair, friendly, and efficient checkout service. The role registers sales, assists customers with products and services, resolves questions and issues, and demonstrates customer-service best practices to team members. The associate supports store operations by handling transactions and returns, merchandising and pricing products, maintaining displays and inventory records, following asset-protection procedures, and complying with applicable laws for regulated products. Responsibilities also include food separation and stock rotation, photo-area services, web order pickup, and keeping the store clean and orderly. The associate follows company policies, maintains respectful coworker relationships, completes assigned tasks, and attends required training. This is a temporary position.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
Provide courteous, friendly, fast, and efficient service; recommend products, trade-up items, and companion items.
Operate the assigned cash register; process purchases, cash and change, voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed by the store manager or shift leader.
Follow asset-protection procedures to identify and minimize profit loss.
Comply with state and local laws regarding regulated products, such as alcohol and tobacco.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Assist with food separation and product placement according to policy; rotate consumable stock using first in, first out and restock outs.
Use store systems and equipment with working knowledge.
Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotional photo-product suggestions.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain a clean, neat, orderly interior and exterior store condition and appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other assigned tasks.
Attend training and complete PPLs requested by the manager or assigned by corporate.