Customer Service Associate

Mister Car Wash•Saginaw, MI

About The Position

The Customer Service Associate greets customers, promotes car wash products and the Unlimited Wash Club membership program, anticipates and addresses customer needs, and helps ensure each customer leaves with a clean, dry, shiny car. The role also involves hands-on site upkeep and working collaboratively with team members in a fast-paced outdoor environment. Associates should be open to feedback and learning, and available for varied shifts, including weekends and holidays.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent and reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.
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