Customer Service Associate

Wawa, Inc. • Staunton, VA

2d • $15 - $19

About The Position

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving customers. CSAs help meet customer needs quickly and courteously while preparing food and beverages, operating the register, maintaining merchandise, and keeping the store clean and safe. The role requires working effectively in a fast-paced, team environment and following established policies, procedures, and guidelines.

Requirements

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be at least 16 years old and have reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare breakfast items, made-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
• Operate the cash register and handle payments; activate fuel and gift cards; and assist with lottery and age-restricted product ID verification.
• Keep stores well-stocked and shelves fresh, full, and inviting.
• Help maintain a clean and safe store by following established policies, procedures, and guidelines.
• Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits

• Medical, dental, and vision benefits
• Mental health benefits
• Employee Stock Ownership Plan (ESOP)
• 401(k) with matching
• Education Assistance Program
• Paid parental leave
• Store discounts
• Paid time off
• Flexible schedules
• Other benefit and wellness programs
• $1.50 shift differential for hours worked between 12 a.m. and 6 a.m.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed