Customer Service Associate - White Bear Lake, MN - (Part-Time)

Store Location•White Bear Township, MN

3d•Onsite

About The Position

The Customer Service Associate is responsible for completing fast, friendly, and accurate point-of-sale transactions and providing Goodwill customers with a positive experience. The role also stocks and maintains merchandising standards on the sales floor while helping keep the store clean and safe. The associate promotes and adheres to Goodwill-Easter Seals Minnesota’s mission and values. The position creates a welcoming atmosphere and a high level of customer service throughout the store, follows policies and procedures, and carries out directives in a timely manner. It also helps provide a work environment in which program participants can be trained and developed as they work toward their goals, and contributes to a safe, welcoming environment for employees and customers. A typical part-time schedule is up to 20 hours per week. There are no overnight or late closing shifts, and holiday hours are limited; retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day. The pay range is $14.55–$20.01 per hour.

Requirements

Ability to effectively communicate with supervisors, employees, and customers.
Ability to work independently and coordinate multiple projects simultaneously.
Excellent organizational skills and ability to prioritize.
Excellent decision-making skills.
Strong attention to detail.
Ability and desire to provide excellent customer service.
Ability to interact with a diverse population in a human-services setting.
High initiative and self-motivation.
Perseverance and commitment to completing the job.
Knowledge or expertise in working with people who face disadvantages, disabilities, or other barriers.
0–3 years of relevant experience.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Complete fast, friendly, and accurate transactions at the point of sale.
Provide customers with a positive experience and create a welcoming atmosphere throughout the store.
Stock merchandise and maintain merchandising standards on the sales floor.
Help maintain a clean and safe store environment.
Follow policies and procedures and execute directives in a timely manner.
Provide a work environment to train and develop program participants in achieving their goals.
Contribute to a safe, welcoming environment for employees and customers.
Promote and adhere to Goodwill-Easter Seals Minnesota’s mission and values.