Customer Service Associate - White Bear Lake, MN - (Part-Time)
About The Position
The Customer Service Associate is responsible for processing fast, friendly, and accurate transactions at the point of sale and providing Goodwill customers with a positive experience. The role also stocks and maintains merchandising standards on the sales floor while helping keep the environment clean and safe. The associate promotes and follows Goodwill-Easter Seals’ mission and values. In a typical day, the associate creates a welcoming atmosphere and a high level of customer service throughout the store, follows policies and procedures and carries out directives in a timely manner, helps provide a work environment where program participants can train and develop toward their goals, and contributes to a safe environment for employees and customers. This is a part-time position, typically scheduled for up to 20 hours per week. The pay range is $14.55–$20.01 per hour. The position offers flexible hours, no overnight or late closing shifts, and limited holiday hours. Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
Requirements
- Ability to communicate effectively with supervisors, employees, and customers.
- Ability to work independently and coordinate multiple projects simultaneously.
- Strong organizational skills and ability to prioritize.
- Strong decision-making skills.
- Strong attention to detail.
- Ability and desire to provide excellent customer service.
- Ability to interact with a diverse population in a human-services setting.
- High initiative and self-motivation.
- Perseverance and commitment to getting the job done.
- Knowledge or expertise in working with people experiencing disadvantages, disabilities, or barriers.
- 0–3 years of relevant experience.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Provide fast, friendly, and accurate transactions at the point of sale.
- Create a welcoming atmosphere and provide a high level of customer service throughout the store.
- Stock merchandise and maintain merchandising standards on the sales floor.
- Maintain a clean and safe environment.
- Follow policies and procedures and execute directives in a timely manner.
- Help provide a work environment where program participants can train and develop toward their goals.
- Contribute to a safe, welcoming environment for employees and customers.
- Promote and adhere to Goodwill-Easter Seals’ mission and values.
Benefits
- Competitive pay
- Flexible hours
- Paid time off (PTO) program
- Medical, dental, and vision plans
- Employer-paid life insurance
- 401(k) plan with employer match
- Employee discount
- Opportunities for career development and advancement
- No overnight or late closing shifts and limited holiday hours
- Retail locations closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
