Customer Service Associate - Automotive Finishes

Sherwin-Williams • Savannah, GA

6d • Onsite

About The Position

The Customer Service Associate delivers products to customers from Sherwin-Williams branches using Company vans or pickup trucks. The role ensures deliveries are complete, correctly packed, and safely delivered to the correct customer. It also involves receiving and preparing orders, safely moving and loading products, providing customer service, monitoring inventory, and operating color retrieval and paint mixing equipment as needed.

The position is based at Automotive Finishes #9241, 42 West Montgomery Crossroads, Savannah, GA 31406. It is part-time, with a schedule aligned to branch hours of Monday through Friday, between 8:00 AM and 5:00 PM. Specific hours are determined by business needs and may change.

The role involves customer contact, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. The Company has determined that criminal history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for employment work visa status.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing to work all scheduled hours, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of work experience using material handling equipment, such as forklifts, pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, or conveyor belts.
• At least one year of work experience in customer service, retail, or sales.

Responsibilities

• Prepare orders for delivery or pickup according to schedule, safely and on time, including loading, packing, wrapping, labeling, and shipping.
• Load and unload products from deliveries.
• Operate and maintain warehouse vehicles and equipment, including forklifts, hand trucks, pallet jacks, and carts.
• Assist customers in person and over the phone.
• Process sales transactions accurately in the POS in accordance with policies and procedures.
• Communicate and cooperate with supervisors and coworkers.
• Maintain a clean and safe working environment and optimize space utilization.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Keep the stockroom organized.
• Operate color retrieval and paint mixing machine equipment as needed.
• Comply with inventory control procedures and assist with physical inventory.
• Complete monthly and quarterly safety training.

Benefits

• Sherwin-Williams describes a range of benefits related to retirement, health care, well-being, and commuting; eligibility and offerings may vary. It directs candidates to its benefits website for details.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed