Customer Service Associate - Automotive Finishes

Sherwin-Williams • Tampa, FL

3d • Onsite

About The Position

The Customer Service Associate delivers products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The role ensures deliveries are complete, correctly packed, and safely delivered to the correct customer. It also receives and prepares orders, safely moves and loads products, provides customer service, monitors inventory, and operates color retrieval and paint mixing equipment as needed.

This is a part-time position at Automotive Finishes #9201, 6015 Benjamin Rd, Tampa, FL 33634. The schedule aligns with branch operating hours, Monday through Friday between 8:00 AM and 5:00 PM. Specific hours are determined by business needs and may change. The position involves contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. A criminal-history review is conducted for business, operational, and safety reasons.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the country of employment without now or future sponsorship for an employment work visa.
• Have a valid, unrestricted driver's license.
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Be willing to work all scheduled hours, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of work experience using material-handling equipment, such as forklifts, pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, or conveyor belts.
• At least one year of work experience in customer service, retail, or sales.

Responsibilities

• Prepare orders for delivery or pickup according to schedule in a safe and timely manner, including loading, packing, wrapping, labeling, and shipping.
• Load and unload products from deliveries.
• Operate and maintain warehouse vehicles and equipment, including forklifts, hand trucks, pallet jacks, and carts.
• Assist customers in person and over the phone.
• Process sales transactions accurately in the POS in accordance with policies and procedures.
• Communicate and cooperate with supervisors and coworkers.
• Keep the working environment clean and safe and optimize space utilization.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Ensure the stockroom is organized.
• Operate color retrieval and paint mixing machine equipment as needed.
• Comply with inventory control procedures and assist with physical inventory.
• Complete monthly and quarterly safety training.

Benefits

• The company describes a range of benefits intended to support health and well-being, career development, and connection; specific benefits and eligibility are available through its benefits information for candidates.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed