Customer Service Associate - Temporary

Walgreens•Covina, CA

About The Position

Models and delivers a distinctive, delightful customer experience. Registers sales on an assigned cash register and provides courteous, fair, friendly, and efficient checkout service. Supports store operations by maintaining merchandise, displays, inventory, and store cleanliness; following asset protection procedures and applicable laws; assisting customers in the photo area; and fulfilling web pickup orders. Complies with company policies and procedures, maintains respectful relationships with coworkers, and completes assigned training and other tasks.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Demonstrate customer-service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
Provide friendly, fast, and efficient service; recommend products, trade-up items, and companion items.
Register purchases, collect cash, distribute change, and process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as directed.
Follow asset protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws regarding regulated products, such as alcoholic beverages and tobacco.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Separate food items and place products according to applicable policies and procedures.
Assist with stock rotation using first in, first out, and restock outs for consumable items.
Use store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative-machine services, and promotional photo-product suggestions.
Monitor and fulfill web pickup orders, including picking items and delivering orders to customers at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete training and PPLs requested by the Manager or assigned by corporate.
Complete special assignments and other assigned tasks.