csa

Dollar Tree•Seffner, FL

1d•Onsite

About The Position

The Customer Service Associate II supports the daily operations of an assigned Dollar Tree store, including merchandising, customer assistance, and maintaining a clean, welcoming environment. The associate is cross-trained to operate the cash register and may switch to front-end duties as needed. The position also involves receiving and processing merchandise, maintaining store cleanliness and safety, and helping create a positive shopping experience.

Requirements

Ability to follow instructions and interpret operational documents.
Ability to lift 30–50 pounds from floor to above shoulder height and meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Excellent customer service and relationship management skills.
Strong organizational and communication skills.
Strong problem-solving and decision-making skills.
High level of integrity.
Proficiency in basic math for cash accounting.

Nice To Haves

High school diploma or equivalent.
Previous customer service experience in a retail, hotel, restaurant, grocery, or drug store environment.

Responsibilities

Receive merchandise, unload trucks, and process freight safely and in accordance with productivity standards.
Merchandise and stock as needed.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Maintain a positive, safe, and respectful environment and interact professionally and pleasantly with customers, associates, and leaders.
Manage sales transactions while operating an assigned cash register.
Maintain cash security and protect company assets.
Perform other duties as assigned.