Customer Service Assistant

World Duty Free Group•Virginia Beach, VA
•Onsite

About The Position

We're looking for energetic Customer Service Assistants to join our team at Gatwick! With early morning starts from 4am, you'll enjoy a 20% pay boost during unsociable hours, and finish earlier to make the most of your day! Take advantage of Gatwick's great transport links and be a part of our incredible team! At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers. We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward.

Requirements

  • Passion about working in a team
  • Flexibility to adapt to the fast-paced environment
  • Good communication skills
  • Self-motivation, enthusiasm, and professionalism

Responsibilities

  • Deliver an individualised world class service experience for every customer
  • Maximise sales opportunities using world class service skills and knowledge of products and promotions
  • Demonstrate positive personal behaviours and a can-do attitude
  • Work independently or as part of a team to achieve operational standards across the store

Benefits

  • 20% pay boost during unsociable hours
  • Comprehensive training and support
  • Free parking
  • Bonus scheme
  • Wellbeing support (EAP)
  • Staff discount
  • Travel discount
  • Life assurance
  • Pension
  • Health cash plan (dental, optical, medical, health and fitness discounts)
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