Customer Service Assistant

Alphabe Insight Inc•Hollywood, FL
•$3,800 - $4,400•Onsite

About The Position

We are seeking a friendly and motivated Customer Service Assistant to support customers, answer questions, and provide professional assistance throughout the customer experience. This entry-level opportunity is ideal for someone who enjoys helping people, building relationships, and developing strong communication and customer service skills.

Requirements

  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Friendly, professional, and customer-focused attitude.
  • Positive attitude and willingness to learn.
  • Strong listening and problem-solving abilities.
  • Good organizational and multitasking skills.
  • Comfortable interacting with customers and the public.
  • Reliable, adaptable, and self-motivated.

Nice To Haves

  • Previous customer service, sales, retail, hospitality, or office experience is a plus but not required.

Responsibilities

  • Welcome customers and provide friendly, professional assistance.
  • Assist customers with routine questions and requests.
  • Recommend appropriate products or solutions based on customer needs.
  • Support customer follow-ups and relationship-building activities.
  • Assist with customer satisfaction and engagement initiatives.
  • Maintain organized records of customer interactions.
  • Communicate customer feedback and questions to appropriate team members.
  • Support promotional and customer outreach activities.
  • Help create a welcoming and positive customer experience.
  • Collaborate with team members to achieve customer service goals.
  • Participate in ongoing training and professional development.

Benefits

  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive team environment
  • Hands-on customer service experience
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching
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