Customer Service Assistant
Alphabe Insight Inc•Baton Rouge, LA
•$33,000 - $36,000•Onsite
About The Position
IGL4US is seeking a professional and personable Customer Service Assistant to join our team in Baton Rouge, Louisiana. In this role, you will support customers with general inquiries, provide accurate information, assist with day-to-day service requests, and help ensure that every interaction is handled professionally and efficiently. The ideal candidate is a strong communicator who enjoys helping people, works well in a team environment, and can remain organized while managing multiple responsibilities.
Requirements
- Strong communication skills
- Ability to work well in a team environment
- Ability to remain organized while managing multiple responsibilities
Responsibilities
- Respond to customer questions and general service inquiries.
- Provide clear, accurate, and professional information to customers.
- Assist customers with requests, concerns, and basic issue resolution.
- Maintain organized and accurate customer records.
- Follow up on customer requests when necessary.
- Coordinate with internal departments to help resolve customer needs.
- Maintain a professional and welcoming approach during customer interactions.
- Support administrative and operational tasks related to customer service.
- Identify opportunities to improve the overall customer experience.
- Follow company procedures and service standards.
- Assist team members with additional responsibilities as business needs evolve.
Benefits
- Competitive salary
- Career growth opportunities
- Professional development opportunities
- Opportunity to strengthen customer service and communication skills
- Supportive and collaborative work environment
- Opportunities to take on additional responsibilities as the company grows
- Training and ongoing skill development
- Stable professional environment
- Opportunity to build long-term career experience
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
