Customer Service Assistant

World Duty Free Group•Southampton, VA
•Onsite

About The Position

At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers. We are dedicated to building a diverse, inclusive and authentic workplace. We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.

Requirements

  • Passion about working in a team
  • Flexibility to adapt to the fast-paced environment
  • Good communication skills
  • Self-motivation, enthusiasm, and professionalism

Responsibilities

  • Deliver an individualised world class service experience for every customer
  • Maximise sales opportunities using world class service skills and knowledge of products and promotions
  • Demonstrate positive personal behaviours and a can-do attitude
  • Work independently or as part of a team to achieve operational standards across the store

Benefits

  • Comprehensive training and support
  • Free parking
  • Bonus scheme
  • Wellbeing support (EAP)
  • Staff discount
  • Travel discount
  • Life assurance
  • Pension
  • Health cash plan (dental, optical, medical, health and fitness discounts)
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