Customer Service Assistant
About The Position
By delivering excellent customer service, you will play an integral role in the day-to-day running of our venue. Once you have completed your training, you could be promoting our excellent offers, promotions and events, providing refreshments and snacks to our customers, and recommending games and alternative machines to our customers, using your product knowledge gained through our training programme. As a coin-based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change. With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
Requirements
- Fully flexible availability across 7 days.
- Ability to handle cash and provide change.
- Willingness to perform ID checks and adhere to a challenge 25 policy.
- Understanding and adherence to gambling legislation.
Nice To Haves
- Product knowledge gained through training programme.
Responsibilities
- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- Handling cash and providing customers with change.
- Performing ID checks as per the challenge 25 policy.
- Complying with and following strict gambling legislation.
Benefits
- Health & Well-being Initiatives
- Career Progression
- Refer A Friend Scheme
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
