Customer Service Assistant

Alphabe Insight Inc•Columbus, OH

3d•$3,800 - $4,400•Onsite

About The Position

We are seeking a friendly and motivated Customer Service Assistant to support daily customer interactions, provide helpful information, and contribute to positive customer experiences. This role is ideal for someone who enjoys working with people, solving routine questions, and developing strong communication and relationship-building skills.

Requirements

High school diploma or equivalent required.
Strong communication and interpersonal skills.
Friendly, positive, and customer-focused attitude.
Strong organizational and multitasking abilities.
Excellent listening and problem-solving skills.
Positive attitude and eagerness to learn.
Reliable, adaptable, and self-motivated.
Ability to work effectively in a team environment.

Nice To Haves

Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Responsibilities

Assist customers with questions about products, services, and promotions.
Welcome customers and provide friendly and professional assistance.
Listen to customer needs and help identify appropriate solutions.
Provide accurate and timely information.
Support customer satisfaction and relationship-building initiatives.
Address routine concerns and direct more complex matters to the appropriate team member.
Assist with customer outreach and promotional activities.
Maintain organized customer information and activity records.
Gather customer feedback and share relevant information with the team.
Collaborate with team members to meet customer service objectives.
Represent the company professionally during customer interactions.
Participate in ongoing training and professional development.