Customer Service And Claims Agent

TEKsystems • Torrance, CA

5d • $30 - $30 • Onsite

About The Position

Automotive Representatives are responsible for assisting customers and dealers with inquiries, account status, and problem resolution. Good telephone skills, customer orientation, interpersonal skills, communication, and planning and organizing are key in this position. Must be flexible and a team player as agents work together to assist customers.

Requirements

• Good telephone skills
• Customer orientation
• Interpersonal skills
• Communication skills
• Planning and organizing skills
• Flexibility
• Team player
• Five or more years of claims/customer service experience in a vehicle service contract environment, or five or more years of dealership or independent automotive repair shop experience, or equivalent combination is preferred

Responsibilities

• Assisting customers and dealers with inquiries
• Assisting customers and dealers with account status
• Assisting customers and dealers with problem resolution

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed