Customer Service Agent

Alphabe Insight Inc • Fayetteville, NC

6h • $37,000 - $41,000 • Onsite

About The Position

Strive Global is seeking a professional and customer-focused Customer Service Agent to join our team in Fayetteville, NC. In this role, you will serve as the first point of contact for customers, providing accurate information, resolving inquiries, and ensuring every interaction reflects our commitment to excellence. If you enjoy communicating with people, solving problems, and working in a positive team environment, we encourage you to apply.

Requirements

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Positive attitude with a solution-oriented mindset.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Professional demeanor and willingness to learn.
• Ability to work independently as well as part of a team.

Responsibilities

• Provide outstanding customer support in a professional and courteous manner.
• Respond to customer inquiries and resolve concerns efficiently.
• Maintain accurate customer records and documentation.
• Process requests while ensuring accuracy and attention to detail.
• Collaborate with internal departments to provide timely solutions.
• Follow company procedures, policies, and quality standards.
• Build positive relationships with customers through excellent communication.
• Contribute to a productive and team-oriented workplace.

Benefits

• Competitive Salary: $37,000 – $41,000 annually.
• Career growth and advancement opportunities.
• Comprehensive training and ongoing professional development.
• Supportive, collaborative, and inclusive work environment.
• Opportunity to develop valuable customer service and communication skills.
• Stable full-time position with long-term career potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed