Customer Service Agent
Afni, Inc.•Tucson, AZ
•Onsite
About The Position
This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. Afni believes in investing in employee success, with coaches and trainers working with employees to achieve their goals. The company has been in business since 1936, offering stability.
Requirements
- Six months of customer service experience
- Must be 18 years of age
- Must have GED or High School Diploma
- Must be legally permitted to work in the United States
Responsibilities
- Deliver world-class customer service to inbound callers
- Utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency
- Processing of orders
- Updating accounts
- Updating records
- Effective multitasking
- Strong attention to detail
Benefits
- Paid training program
- Paid personal time off
- Paid sick time
- Health/vision/dental benefits
- 401k with matching contributions
- Tuition reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
