CUSTOMER SERVICE AGENT
Les Câbles Ben-Mor•Edmonton, AB
•Onsite
About The Position
At our company, customer service isn’t just about answering questions — it’s about creating real connections, solving problems, and making every interaction count. We’re looking for someone who’s just as passionate about people as we are about performance. If you’re resourceful, organized, and thrive in a fast-paced environment where no two days are the same — you’ll fit right in.
Requirements
- 1–3 years of experience in customer service or sales
- Strong communication skills — you’re comfortable across multiple channels
- A natural ability to multitask, prioritize, and stay organized under pressure
- Resourcefulness, autonomy, and a solution-oriented mindset
- Knowledge of metric and imperial measurements
- Solid computer skills (Microsoft Office, internet tools, etc.)
Nice To Haves
- Training in administration, sales, or a related field (an asset)
Responsibilities
- Understand customer needs and provide tailored solutions
- Advise customers on products and services
- Process orders and manage quotes (including approvals)
- Support administrative and clerical tasks for sales and production
- Coordinate with internal teams to resolve requests efficiently
- Handle customer complaints with professionalism and care
- Step in to support teammates when needed
Benefits
- Comprehensive group insurance from day one
- 3 weeks of vacation starting in your first year
- Paid time off during the holiday season (company closure)
- A workplace where your ideas truly matter
- A strong work-life balance culture
- Flexibility and collaboration at the heart of how we work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
