Customer Service Administrator

Towne Properties•Worthington, OH

1d•$18 - $20•Onsite

About The Position

At Towne Properties, we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. This position serves as the primary point of contact for residents and homeowners in your portfolio, providing essential administrative support to Association Managers. You will address customer service inquiries, prepare community mailings, and communicate project updates to Board members. Join us in creating exceptional living experiences for our residents!

Requirements

6+ months of experience in customer service or administrative roles.
Strong written and verbal communication skills.
Proficiency in MS Office products.
Experience drafting reports and business correspondence.
The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
Willingness to undergo a drug and background check if offered the position.
6+ months of experience in customer service or administrative roles
Proficiency in MS Office products (Outlook, Word, Excel)

Responsibilities

Serve as the primary point of contact for residents and homeowners in your portfolio.
Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
Address customer service inquiries and provide feedback to Association Managers.
Prepare newsletters, community mailings, and other clerical tasks.
Communicate with Board members regarding project updates and tasks.