Customer Service & Administrative Support

Sea Breeze Food Service•Jacksonville, FL
•Onsite

About The Position

We are looking for a friendly, professional, and organized Customer Service Representative to join our team. This role is the first point of contact for visitors, clients, and callers, ensuring a welcoming and efficient front office. In addition to basic reception duties, the role offers the opportunity to learn and develop additional skills, supporting various departments and gaining exposure to different aspects of the business.

Requirements

  • Previous experience in a customer service or customer-facing role is required.
  • Strong communication skills, both verbal and written.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Basic knowledge of MS Office (Word, Excel, Outlook).
  • Familiarity with office equipment (phones, copiers, printers, fax machines).

Nice To Haves

  • Experience working in a Food Distribution type setting is a plus.
  • Experience working with Retalix/AS400 a plus.

Responsibilities

  • Greet and assist visitors, clients, and employees in a professional and friendly manner.
  • Answer phone calls, route them to the appropriate department.
  • Maintain a clean, organized, and welcoming reception area.
  • Support the team with clerical tasks such as data entry, receiving, and filing.
  • Taking orders and making changes to existing orders as needed

Benefits

  • Ongoing training
  • Mentoring
  • Supportive environment
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