Customer Sales & Service Rep I

SiteOne Landscape Supply • Prescott, AZ

4d

About The Position

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada, supplying wholesale goods to professionals who design, build, and maintain outdoor spaces. Its products include irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

Customer Sales & Service Representatives deliver a strong customer experience while serving commercial and residential customers in the green industry. The role combines customer service and relationship management with sales growth, order preparation, merchandising, inventory management, and general store tasks. Representatives work with branch leadership to adopt technologies and processes that support business performance and maintain a safe work environment.

Starting pay depends on factors such as location and experience and will meet or exceed applicable state and local minimum wage laws. The role may be eligible for a competitive benefits package, depending on benefit eligibility. The job description notes that its responsibilities and qualifications are guidelines and may vary by position.

Requirements

• Excellent customer service skills.
• Readiness and willingness to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Ability to lift a minimum of 50 pounds.

Nice To Haves

• At least 1 year of experience in a retail or wholesale setting.
• Experience or knowledge in the green industry, including landscape, nursery, or irrigation products.
• Inventory management experience.
• High school diploma or equivalent.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong customer relationships.
• Assist customers with questions and needs in person, by phone, or through online ordering.
• Pull and prepare inventory orders for customer pickup or delivery.
• Identify and pursue opportunities to grow sales with current and potential customers.
• Partner with branch leadership to understand and implement new technologies and ways of working that can improve business performance.
• Assist with merchandising products, managing inventory, and other store tasks while maintaining a safe working environment.

Benefits

• Competitive compensation.
• Medical, dental, and vision plans for benefit-eligible associates.
• Paid time off and paid holidays.
• DailyPay availability.
• 401(k) with company match.
• Tuition reimbursement.
• Associate referral program.
• Company apparel and work boot vouchers.
• Opportunity for advancement.
• Paid training and business certifications.
• Free counseling services and Employee Assistance Program.
• Life insurance and short- and long-term disability insurance.
• Product discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed