Customer Sales & Service Rep I
About The Position
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada, serving green industry professionals with products for irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control. The company emphasizes customer experience, associate development, safety, teamwork, and continuous improvement. Customer Sales & Service Representatives deliver a strong customer experience while serving commercial and residential customers in the green industry. They assist customers in person, by phone, and through online ordering; prepare orders for pickup or delivery; help grow sales; and support branch operations, merchandising, and inventory management. Compensation and benefits are available to eligible associates, with starting pay determined by factors such as location and experience.
Requirements
- Excellent customer service skills.
- Willingness to learn and adopt new technologies and ways of working.
- Ability to think quickly and make sound decisions.
- Ability to lift a minimum of 50 pounds.
Nice To Haves
- At least 1 year of experience in a retail or wholesale setting.
- Green industry experience or knowledge of landscape, nursery, or irrigation products.
- Inventory management experience.
- High school diploma or equivalent.
Responsibilities
- Provide exceptional customer service to all SiteOne customers.
- Cultivate and manage strong customer relationships.
- Assist customers with questions and needs in person, by phone, or through online ordering.
- Pull and prepare inventory orders for customer pickup or delivery.
- Identify and pursue opportunities to grow sales with current and potential customers.
- Partner with branch leadership to understand and implement new technologies and ways of working that positively impact business performance.
- Assist with merchandising products, managing inventory, and other store tasks while maintaining a safe working environment.
Benefits
- Competitive compensation.
- Medical, dental, and vision plans for benefit-eligible associates.
- Paid time off and paid holidays.
- DailyPay availability.
- 401(k) with company match.
- Tuition reimbursement.
- Associate referral program.
- Company apparel and work boot vouchers.
- Opportunity for advancement.
- Paid training and business certifications.
- Free counseling services and Employee Assistance Program.
- Life insurance and short- and long-term disability insurance.
- Product discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
