Customer Sales & Serv Rep

FCX Performance • Pocatello, ID

1d • Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative (CSSR) in Pocatello, Idaho. This onsite role provides professional, timely support to the sales team and customers at the service center. In a fast-paced, team-oriented environment, the CSSR partners with customers and the Account Manager to identify products and services, address customer needs, and build positive ongoing business relationships. The position operates Monday through Friday, 8:00 a.m. to 5:00 p.m.

Applied Industrial Technologies is a value-added distributor and technical solutions provider serving industrial markets. The company describes its culture as friendly, inclusive, team-oriented, and supportive of career advancement, professional development, and training. Career paths are available in sales, operations, and management. This position is onsite and is not eligible for relocation benefits. Applicants must be authorized to work in the United States; visa sponsorship is unavailable.

Requirements

• At least 1 year of customer service or inside sales experience.
• High school diploma or equivalent.
• Attention to detail and accuracy.
• Ability to multitask.
• Written and verbal communication skills, including English grammar.
• Basic computer skills, including Excel.
• Ability to lift up to 50 pounds.
• Valid driver's license and a clean motor vehicle record.
• Must be authorized to work in the United States; work visa sponsorship is not available.

Nice To Haves

• Experience in industrial distribution or a parts counter environment.
• Knowledge of hydraulics, bearings, or power transmission.
• Mechanical aptitude.
• A sense of humor.

Responsibilities

• Respond to customer inquiries and prepare quotes.
• Process orders and expedite orders as needed.
• Handle returns and source parts.
• Assist in generating sales.
• Partner with customers and the Account Manager to identify products and services and solve customer needs.
• Build ongoing positive business relationships.
• Help in the stockroom as needed.
• Deliver orders to customers as needed.

Benefits

• Competitive hourly pay.
• Monthly, quarterly, and annual bonus opportunities.
• 401(k) with company match.
• Insurance.
• Time off.
• Tuition reimbursement.
• Employee assistance program.
• Career paths in sales, operations, or management.
• Professional development and training.
• Work-life balance.
• Team-oriented company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED