Customer Sales Representative

Capitol Group Inc•Belleville, IL

About The Position

Capitol Group is a family-owned distributor of plumbing, HVAC, industrial/mechanical, and kitchen and bath products, serving Illinois and Missouri through nine branches. The Customer Sales Representative supports customers with product selection, purchasing, and order fulfillment, helping increase sales and customer satisfaction through knowledgeable, responsive service at the counter and over the phone. The role suits someone who enjoys working with people, identifies sales opportunities, and helps customers find products that meet their needs. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m. Pay is $36.00 per hour, with a bonus of up to $3,000 per month.

Requirements

  • Strong customer service and communication skills.
  • Strong attention to detail when preparing customer transactions.
  • Ability to build positive relationships with customers and coworkers.
  • High school diploma and experience in wholesale distribution.
  • Sales, pricing, or customer service experience.

Responsibilities

  • Provide knowledgeable product recommendations.
  • Explain product features and benefits.
  • Recommend complementary products and alternatives that meet customer needs.
  • Prepare sales tickets, research credits and returns, and assist with payment-related inquiries.
  • Serve customers at the counter and over the phone.

Benefits

  • Medical insurance, free for the employee, effective 31 days after hire.
  • Dental insurance, effective 31 days after hire.
  • Vision insurance, effective 31 days after hire.
  • Disability insurance, effective 31 days after hire.
  • Life insurance, effective 31 days after hire.
  • Identity theft coverage, effective 31 days after hire.
  • Critical illness coverage, effective 31 days after hire.
  • Accident coverage, effective 31 days after hire.
  • Paid time off.
  • 401(k) with a 4% employer match.
  • Bonus of up to $3,000 per month.
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