Customer Sales Representative

Capitol Group 1•Belleville, IL

About The Position

Capitol Group is seeking a customer-focused Customer Sales Representative to support customers with product selection, purchasing, and order fulfillment. This role helps increase sales and customer satisfaction by providing knowledgeable, responsive service at the counter and over the phone. The ideal candidate enjoys working with people, takes initiative to identify sales opportunities, and helps customers find products that meet their needs. The work schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m. Pay is $36 per hour, with a bonus of up to $3,000 per month.

Requirements

  • Strong customer service and communication skills.
  • Strong attention to detail when preparing customer transactions.
  • Ability to build positive relationships with customers and coworkers.
  • High school diploma and experience in wholesale distribution.
  • Sales, pricing, or customer service experience.

Responsibilities

  • Provide knowledgeable product recommendations.
  • Explain product features and benefits.
  • Recommend complementary products and alternatives that meet customer needs.
  • Prepare sales tickets, research credits and returns, and assist with payment-related inquiries.

Benefits

  • Medical insurance (free for the employee), dental insurance, vision insurance, disability coverage, life insurance, identity theft coverage, critical illness coverage, and accident coverage; benefits are effective 31 days after hire.
  • Paid time off.
  • 401(k) with a 4% employer match.
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