Customer Sales Manager, Amazon

The Kraft Heinz Company

8d • $96,800 - $121,000 • Remote

About The Position

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for Meals & Hydration categories selling execution of above $100MM of revenue with Amazon as a vital member of the Pure Play Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the Amazon Teams, leading all owned category selling activities & driving efforts tied to improving our financial & market share position. The CSM aims to deliver revenue and share objectives, pursue business growth strategies, provide ecommerce category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and ecommerce objectives.

Requirements

• Proven & tested experience in customer account management for a CPG company with P&L and forecasting ownership
• Has experience working directly with Retail Customer Teams and is familiar with sales tactics, advocating for resources, and growing partnerships
• Tested ability to own business process and Sales management through a complex position where you fully owned performance results & business’ P&L
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
• Trusted to work autonomously within a CBT framework to plan, organize, and set/achieve priorities
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Tested proficiency in Microsoft Office programs and proprietary systems/databases such as Power BI, Profitero, Circana, Spark, Mintel, etc.
• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives
• Willing to travel 10-20% out of the area as needed

Responsibilities

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Availability
• Leading implementation of ecommerce category growth projects
• Achieve promotional revenue objectives by tactic, price point, incremental placements, & key selling events on Amazon while effectively implementing Kraft Heinz pricing strategies for owned categories
• Work with Customer Leads to effectively manage ecommerce execution of all assigned category objectives
• Maintain files and business documentation to thoroughly detail business transactions
• Manage owned categories P&L including trade balances

Benefits

• Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Employee Assistance Program , Wellbeing Programs, Family Support Programs
• 401k, Life, Accidental Death & Dismemberment, Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed