Customer Sales Lead - Broker Lead

Campbell's • Philadelphia, PA

2d • Remote

About The Position

Since 1869, Campbell's has connected people through food they love and is proud to be stewards of amazing brands. This role offers the opportunity to make a difference every day and build a rewarding career with opportunities to grow, innovate, and inspire. The Customer Sales Lead will own the day-to-day customer relationship and growth agenda for assigned customer(s), categories, and broker-supported business, delivering Net Sales, profit, and share commitments. This role also provides leadership for Frozen and Beverage broker-managed business within the region, ensuring aligned execution, clear accountability, and strong coordination across internal teams and broker partners.

Requirements

• Bachelor's Degree
• 6 years in CPG sales or customer-facing commercial roles
• Proven ability to deliver Net Sales and profit targets on a customer desk
• Working knowledge of trade management, promotional planning, and Revenue Growth Management
• Strong analytical capability with syndicated data (Circana / NielsenIQ) and retailer POS
• Effective negotiation, presentation, and storytelling skills with retail buyers
• Experience working with broker partners or indirect selling models
• Demonstrated ability to coordinate across multiple accounts, stakeholders, and execution partners

Nice To Haves

• Ability to travel approximately 20–30% of time
• Ability to operate in a matrixed, cross-functional environment

Responsibilities

• Own the customer relationship and annual plan for assigned customer(s) and/or category
• Deliver Net Sales, Gross Profit, trade, and share targets on assigned desk
• Develop and execute the annual customer plan, including promotional calendar and innovation introduction
• Negotiate customer-specific terms, promotions, and merchandising commitments
• Translate category and brand strategy into customer-relevant selling stories
• Manage day-to-day customer interactions, line reviews, and business reviews
• Partner cross-functionally to deliver an integrated customer agenda
• Maintain accurate forecasting and trade spend management on assigned desk
• Lead broker-supported Frozen and Beverage business across assigned regional accounts, ensuring clear priorities, strong execution, and alignment to customer and category strategies
• Serve as the primary point of coordination for broker partners supporting Frozen and Beverage accounts, providing direction, monitoring performance, and escalating issues as needed
• Drive consistency in broker ways of working, communication, and execution standards across assigned broker-managed business
• Monitor broker-supported account performance, identify risks and opportunities, and recommend actions to improve sales, profit, and execution results

Benefits

• Medical insurance
• Dental insurance
• Short-term disability insurance
• Long-term disability insurance
• AD&D insurance
• Life insurance (for individual, families, and domestic partners)
• Matching 401(k) plan with immediate vesting
• Unlimited sick time
• Paid time off
• Holiday pay
• Free access to the fitness center (if in WHQ)
• On-site day care (operated by Bright Horizons)
• Company store
• Campbell’s Cares program (matches employee donations and/or volunteer activity up to $1,500 annually)
• Employee Resource Groups (ERGs)
• Competitive health, dental, 401k and wellness benefits beginning on the first day of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior