Customer Sales Lead - Broker Lead
About The Position
Since 1869, Campbell's has connected people through food they love and is proud to be stewards of amazing brands. This role offers the opportunity to make a difference every day, with support for building a rewarding career with opportunities to grow, innovate, and inspire. The Customer Sales Lead will own the day-to-day customer relationship and growth agenda for assigned customer(s), categories, and broker-supported business, delivering Net Sales, profit, and share commitments through disciplined planning, negotiation, broker leadership, and cross-functional partnership. This role also provides leadership for Frozen and Beverage broker-managed business within the region, ensuring aligned execution, clear accountability, and strong coordination across internal teams and broker partners.
Requirements
- Bachelor's Degree
- 6 years in CPG sales or customer-facing commercial roles
- Proven ability to deliver Net Sales and profit targets on a customer desk
- Working knowledge of trade management, promotional planning, and Revenue Growth Management
- Strong analytical capability with syndicated data (Circana / NielsenIQ) and retailer POS
- Effective negotiation, presentation, and storytelling skills with retail buyers
- Experience working with broker partners or indirect selling models
- Demonstrated ability to coordinate across multiple accounts, stakeholders, and execution partners
Nice To Haves
- Ability to travel approximately 20–30% of time
- Ability to operate in a matrixed, cross-functional environment
Responsibilities
- Own the customer relationship and annual plan for assigned customer(s) and/or category
- Deliver Net Sales, Gross Profit, trade, and share targets on assigned desk
- Develop and execute the annual customer plan, including promotional calendar and innovation introduction
- Negotiate customer-specific terms, promotions, and merchandising commitments
- Translate category and brand strategy into customer-relevant selling stories
- Manage day-to-day customer interactions, line reviews, and business reviews
- Partner cross-functionally to deliver an integrated customer agenda
- Maintain accurate forecasting and trade spend management on assigned desk
- Lead broker-supported Frozen and Beverage business across assigned regional accounts, ensuring clear priorities, strong execution, and alignment to customer and category strategies
- Serve as the primary point of coordination for broker partners supporting Frozen and Beverage accounts, providing direction, monitoring performance, and escalating issues as needed
- Drive consistency in broker ways of working, communication, and execution standards across assigned broker-managed business
- Monitor broker-supported account performance, identify risks and opportunities, and recommend actions to improve sales, profit, and execution results
Benefits
- Medical insurance
- Dental insurance
- Short-term disability
- Long-term disability
- AD&D insurance
- Life insurance (for individual, families, and domestic partners)
- Matching 401(k) plan with immediate vesting
- Unlimited sick time
- Paid time off
- Holiday pay
- Free access to fitness center (if in WHQ)
- On-site day care (operated by Bright Horizons)
- Company store
- Campbell’s Cares program (matches employee donations and/or volunteer activity up to $1,500 annually)
- Employee Resource Groups (ERGs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
