Fully Remote Customer Relations Specialist
About The Position
AO Globe Life is hiring a fully remote Customer Relations Specialist to provide client-first service and help individuals and families understand personalized supplemental benefit options. The role involves virtual client meetings, maintaining digital records, managing follow-up communication, and guiding clients through enrollment. The company provides training, mentorship, licensing guidance, and professional development. No prior insurance experience is required. This is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before performing licensed insurance activities and must complete any required pre-licensing coursework, examinations, and state requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be capable of obtaining the required licensing, if applicable.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Have strong communication and people skills.
- Be self-driven, organized, coachable, and comfortable working independently.
- Have a reliable high-speed internet connection, a computer or laptop, a webcam, and a professional remote workspace.
- Be comfortable using virtual tools and participating in video meetings.
- Have a genuine interest in helping others and supporting a mission-driven company.
Nice To Haves
- Customer service or consultative experience is preferred but not required.
Responsibilities
- Provide attentive, client-first service.
- Cultivate long-term client relationships.
- Meet with clients virtually over Zoom to discuss their needs.
- Maintain accurate digital documentation and manage follow-up communication.
- Walk individuals and families through personalized supplemental benefit options.
- Guide clients through enrollment clearly and professionally.
- Participate in ongoing training, mentorship, virtual meetings, and professional development.
Benefits
- Full training, mentorship, and licensing guidance are provided.
- Inbound leads; no cold outreach.
- Monthly and quarterly bonuses.
- A 3% equity opportunity for qualifying team members.
- Weekly, performance-based earnings.
- Clear advancement pathways into leadership roles.
- Potential income growth through renewals.
- Fully remote work with flexible hours.
- Collaborative, people-first team environment.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
