Customer Program Coordinator

Envita Solutions • Indianapolis, IN

1d

About The Position

The Customer Program Coordinator executes core operational and administrative functions supporting customer programs at Envita Solutions, a total waste management company focused on transforming complex waste challenges into sustainable solutions. The role supports customer service coordination, program data management, operational reporting, and communication with internal teams, customers, and vendors. Health and safety is the number one goal, and the coordinator is expected to follow company policies and processes and act safely at all times.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in a customer service or administrative support role.
• Strong attention to detail.
• Time management skills and ability to prioritize tasks and responsibilities.
• Ability to work collaboratively across teams.
• Communication and relationship-building skills.
• Regular and predictable attendance.
• Strong organizational skills.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Nice To Haves

• Experience in the environmental industry.

Responsibilities

• Follow health and safety policies and processes and act safely at all times.
• Coordinate and schedule customer services.
• Maintain contact and vendor information.
• Support monthly team operations.
• Prepare and distribute operational reports.
• Coordinate and follow up on customer work orders and appropriate documentation.
• Upload and maintain customer program data.
• Prepare Customer Success Kits.
• Respond to internal and external inquiries.
• Perform additional assigned duties, including continuous growth in alignment with the company’s core values, competencies, and skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED