Customer Pickup Associate

Four Hands•Austin, TX

About The Position

Four Hands is seeking a dependable, detail-oriented Customer Pickup Associate to join its warehouse team. The role supports a positive customer pickup experience by ensuring orders are accurate, prepared, and safely loaded. The associate also handles inventory scanning and movement, paperwork, and warehouse organization while following safety protocols and company policies. The role includes meeting productivity requirements, performing other duties in accordance with training and qualifications, and upholding Four Hands’ Core Values.

Requirements

At least 1 year of experience in warehouse or distribution center operations.
High school diploma or GED.
Basic computer skills, including familiarity with warehouse management systems, Microsoft Excel, PowerPoint, and Outlook.
Ability to lift up to 50 pounds independently and maneuver items up to 225 pounds with assistance.
Ability to walk, stand, stoop, bend, push, and reach continuously for up to 8 hours per day in a warehouse environment.
Willingness to work overtime as needed.
Steel-toed boots or shoes are required during work hours.

Responsibilities

Pick and stage orders for customer pickup.
Load and unload containers and trucks.
Safely load products into customers’ vehicles.
Stage and organize customer invoices.
Scan inventory into the correct storage locations.
Transfer finished materials to designated areas within the warehouse.
Identify items on paperwork, including customer orders, labels, manifests, packing lists, stock receipts, and bills of lading.
Maintain a safe, organized, and clean work environment in accordance with safety protocols and company policies.
Meet productivity requirements as needed.
Perform other duties as assigned, in accordance with training and qualifications.
Uphold the Core Values and contribute as a member of the Four Hands team.