Customer Order Support Specialist
Valmet•Fergus Falls, MN
•Onsite
About The Position
The Customer Order Support Specialist supports the Accounting and Operations Support Manager. Daily activities include order entry, customer support and problem solving. We offer a dynamic work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and energetic setting with opportunities for continual growth. We're looking for team-oriented people with a willingness to learn and contribute to our customers’ success.
Requirements
- Strong computer skills (Microsoft Office a must)
- Good organizational skills with the ability to adapt quickly to changes
- Strong customer support skills
- Ability to work as part of a team in a fast-paced environment
Responsibilities
- Enter and manage customer orders received via email, telephone, fax or other online Metso systems.
- Provide customer order support via email and telephone
- Works with Logistics or Customer Service to assist with customer needs or paperwork preparation
- Raises customer concerns to appropriate department with possible assist with resolution
- Coordinates with Customer Service on warranty orders
- Manage office supply inventory
Benefits
- 401k with company match
- company funded pension
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
