Customer Operations Coordinator, Walmart

Mondelēz InternationalRogers, AR
Onsite

About The Position

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. We're seeking a dynamic and results-oriented Walmart Customer Operations Coordinator that will be based at our Rogers, AR office. This role is a crucial team member that will help drive communications to our internal team members and external partners. This role will also help elevate our tools, capabilities and initiatives.

Requirements

  • Delivering results and problem solving
  • Planning and execution
  • Analytical ability
  • Microsoft Word, Excel and PowerPoint
  • Syndicated Databases (NIQ), Walmart Scintilla and PowerBi
  • Advanced proficiency in MS Excel and PowerPoint required.
  • Bachelor's degree required.

Nice To Haves

  • Previous experience in CPG sales/retail DSD preferred.
  • Previous Walmart customer experience is a plus.

Responsibilities

  • Support business plans by communicating effectively across Retail DSD organization.
  • Execute monthly updates to our internal tools that enable our Retail DSD organization to execute priorities.
  • Management of the service ticket process across our Retail DSD network and external customer.
  • Develop performance trackers across key initiatives and provide execution commentary to the Customer Business Team and to Retail DSD organization.
  • Support the Director of Customer Operations on adhoc requests.

Benefits

  • health insurance
  • wellness and family support programs
  • life and disability insurance
  • retirement savings plans
  • paid leave programs
  • education related programs
  • paid holidays and vacation time
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