Customer Marketing Specialist

MedtronicCharlotte, NC
$77,600 - $116,400Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. The Interventional Cardiology Therapies (ICT) portfolio provides innovative, minimally invasive cardiovascular technologies designed to help physicians diagnose and treat complex heart and vascular conditions, improve patient outcomes, and support more efficient care delivery across clinical settings. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 10% of travel to enhance collaboration and ensure successful completion of projects. As a Customer Marketing Specialist for our Interventional Cardiology Therapies (ICT) portfolio, you will be responsible for developing and executing the value proposition for our target customer audience, from generating insights to designing the end-to-end customer experience.

Requirements

  • Bachelors Degree
  • Minimum two years physician engagement experience Or 0 years of experience with an advanced degree
  • For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
  • U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).

Nice To Haves

  • Medical Device industry experience
  • Medtronic Cardiovascular product knowledge
  • Strong project management skills; organized and detail-oriented, with the ability to manage multiple priorities and projects within tight timelines
  • Proficiency in using various social media tools

Responsibilities

  • Support the planning and execution of meetings and engagements related to ICT physician engagement, including Innovation Forums, Advisory Boards, Conference Connects, VIP Site Visits, and other strategic programs.
  • Coordinate meeting logistics and operational needs, including scheduling, payments, communications, and ad hoc leadership support.
  • Support and maintain business-critical processes and systems related to ICT physician engagement.
  • Partner closely with the Professional Services team to ensure clear roles, responsibilities, and accountability, helping ensure consistent and elevated physician experiences.
  • Promote continuity in relationship management with physicians by maintaining knowledge of key preferences, engagement history, and evolving needs over time.

Benefits

  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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