Customer Load Out Associate

American Furniture Warehouse • Katy, TX

1d • $16 - $27 • Onsite

About The Position

The Customer Load Out Associate provides customer service by safely and efficiently loading merchandise into customers’ vehicles and completing other tasks assigned by AFW management. The role focuses on delivering accurate, careful service, following safety and quality standards, maintaining attention to detail, and supporting a clean, professional work area. Associates work independently as well as cooperatively with fellow employees. The position has no supervisory responsibilities. AFW provides all training.

Requirements

• Ability to become certified in the operation of warehouse equipment.
• Ability to be trained in the correct use of personal protective equipment (PPE).
• Ability to work a flexible schedule across all shifts, including holidays and weekends.
• Strong independent work ethic.
• Excellent organizational skills, attention to detail, and accuracy.
• Ability to accurately read, understand, and follow oral and written instructions.
• Sense of ownership and pride in work and its impact on AFW’s success.
• Ability to prioritize tasks.
• Excellent time-management skills and ability to meet deadlines.
• Ability to function in a fast-paced and sometimes stressful environment.
• Knowledge of correct lifting and team-lifting techniques, and ability to perform them.
• Pass a pre-employment drug screen, background check, and fit-for-duty exam upon job offer.

Nice To Haves

• Prior experience operating warehouse equipment such as a forklift, pallet jack, or cherry picker.
• High school diploma or GED; an equivalent combination of education and experience is accepted in lieu of a diploma.

Responsibilities

• Follow AFW safety policies and procedures and promote safety awareness.
• Greet customers promptly and professionally.
• Wrap, load, and secure merchandise in customers’ vehicles without damaging the merchandise or vehicle.
• Confirm customers receive the correct merchandise.
• Inspect AFW rental vehicles and complete the appropriate paperwork.
• Uncrate and re-create merchandise for inspection when requested.
• Identify and read reports, tickets, and UPC labels.
• Operate material-handling equipment to move products within the warehouse.
• Work efficiently independently of direct supervision.
• Maintain a clean and safe work environment, including the department, walking lanes, and nearby areas.
• Communicate and cooperate constructively with fellow associates.
• Help ensure the safety of oneself and others.
• Follow asset protection policies and identify and prevent fraud.
• Abide by company policies and procedures.
• Complete other duties assigned by the Customer Pick Up Manager.

Benefits

• Weekly pay.
• Medical, dental, and vision benefits.
• 401(k) matching.
• Life insurance and disability coverage, along with other voluntary programs at affordable rates.
• Career Progression Program offering opportunities to develop skills, earn a higher pay rate, and advance within AFW.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED