Customer Invoicing Specialist

Vopak•Long Beach, CA

2d•Hybrid

About The Position

Vopak is seeking a new Customer Invoicing Specialist to ensure excellent quality of the inventory information in the system and ensure that Company services provided to customers are invoiced correctly, completely and timely; according to customer agreement(s).

Requirements

Minimum of 3 – 5 years customer service or administrative experience, especially in operations environment
Customer service focus; ability to deal with diverse personalities; negotiation and conflict resolution skills
Knowledge of Company processes and infrastructure; ability to locate customer information including contracts; excellent terminal knowledge; experience working with gauging and line activities; experience in product inventory work and confirmation of orders
Good knowledge of customer agreements and contracts; understanding of customer key success factors for products stored with Company; knowledge of customer’s logistic processes for products stored with Company
Ability to prioritize work; multi-tasking skills; experience performing inventory analysis, time studies, etc.; organizational skills; ability to perform complex calculations using a calculator
Research experience; ability to create solid presentations
Excellent English communications skills including ability to read, write, and speak fluently; ability to communicate with transportation workers and co-workers; good team player
Solid computer skills including Microsoft Office Suite, various email and internet programs and applications, financial software programs, sales/order database systems, and other Company programs; excellent data entry skills
High school diploma or GED
Applicants must be eligible to work in the United States. The Company will not sponsor immigration or work visas.

Nice To Haves

Experience in accounting or finance preferred
Several years general office experience
Experience working with Federal, state and local environmental regulations including RCRA preferred
College courses in Business, Finance or related fields preferred

Responsibilities

Prepares invoices; maintains invoicing files
Performs pricing integrity checks; determines any gross or obvious errors in billing
Sets up reoccurring charges and orders for new contracts in ERP system
Ensures customer back-charges are completed in a timely and accurate manner
Routes credits and corrections on orders through appropriate management; inputs data
Monitors variances between book and actual tank volumes
Responsible for the reconciliation process
Controls, reviews, prepares, and sends governmental reports (e.g. TTB report)
Monitors tank volumes and contents; ensures accuracy; reports information in a timely manner
Processes product changes in tanks in database system; orders corrections as necessary
Updates tank strapping in database system
Trains Operations in inventory management; Maintains departmental files
Abides by all safety procedures and practices applicable to location and position; participates in appropriate safety training; demonstrates commitment to and support of SHE principles and values; champions safety as necessary
Takes ownership for projects or portions of projects as assigned
Performs other duties assigned by management that fall within the generally expected scope of this position
Assists with or performs research as needed
Trains regularly on all Federal, state and local environmental regulations, requirements and guidelines including, but not limited to, RCRA requirements; follows and adheres to all guidelines, regulations, and requirements
Works as a team member with others in Customer Service

Benefits

Competitive, market-based compensation package depending on your experience and knowledge.
Career development and growth opportunities.
Medical / Dental / Vision Insurance
Flexible Spending Account Options
Short Term/Long Term Disability Insurance
Basic and Supplemental Life/AD&D Insurance
401(k) Incentive Savings Plan
Paid Holidays (Fixed and floating)
Paid Time Off and Sick Days
Tuition Reimbursement
Employee Assistance Program
Accident Insurance
Legal Plan
Critical Illness Insurance
Hospital Indemnity Insurance
Legal Plan
ID Theft Insurance
Universal Life