Customer Insights Co-op

Greenheck Group • Schofield, WI

7d • $22 - $28

About The Position

Greenheck Group is seeking a highly motivated student to join its team as a Customer Insights Co-op from May to December. The co-op will support customer and market research, contribute to Voice of Customer (VOC) projects, analyze customer, market, and business data, and develop insights and recommendations that support business strategy, product development, and organic growth. The role works with cross-functional teams on customer-focused initiatives and supports CAPS scoping and testing, internal training content development, and continuous improvement of customer and market insight processes.

As part of the Early Talent Program, the co-op gains real-world experience while working 40 hours per week throughout an eight-month term. The program includes opportunities to learn about business areas, collaborate across the organization, connect with fellow students and company leaders, receive coaching and performance feedback, present projects, and participate in company-sponsored volunteer opportunities.

Requirements

• Enrollment in a related bachelor's degree program in Business, Marketing, Sales, Engineering, Business Analytics, or Computer Science.
• On track to graduate in the next three semesters or less.
• Strong analytical and problem-solving skills, including the ability to interpret information, identify trends, and support customer-focused recommendations.
• Strong written, verbal, and visual communication skills and the ability to organize and present information clearly.
• Curiosity and a desire to understand customers, markets, and business challenges.
• Ability to collaborate effectively across teams and build relationships with varied stakeholders.
• Strong attention to detail and ability to manage multiple priorities and project work.
• Adaptability and willingness to learn in a fast-paced, collaborative environment.
• Interest in customer research, business strategy, data analysis, process improvement, or Voice of Customer work.

Responsibilities

• Support customer and market research to understand customer needs, priorities, and opportunities.
• Contribute to Voice of Customer (VOC) projects and help translate customer feedback into actionable insights.
• Analyze customer, market, and business data to identify trends, needs, and growth opportunities.
• Develop insights and recommendations that support business strategy, product development, and organic growth.
• Partner with cross-functional teams on customer-focused projects and initiatives.
• Support CAPS scoping and testing by gathering information, documenting findings, and identifying opportunities for improvement.
• Assist with developing internal training content and resources based on research and project findings.
• Present research findings, insights, and recommendations clearly to business stakeholders.
• Participate in continuous improvement projects focused on strengthening how customer and market insights are gathered and used.

Benefits

• Paid time off for company-observed holidays.
• Eligibility for additional financial support through a housing allowance or sign-on bonus.
• Coaching and feedback throughout the co-op experience, including mid-term and final performance reviews.
• Company-sponsored volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern