Customer Experience Specialist

Aloha•McKinney, TX
•Onsite

About The Position

As a Customer Experience Specialist, you'll sit at the center of our customer experience: connecting customers with the right point of contact, answering basic account questions, and managing our Salesforce queues. It is a great launchpad into customer success, technical support, or even account management.

Requirements

  • Ability to thrive in a fast-paced, team-based environment.
  • Possess polished communication, listening, and presentation skills.
  • Self-motivated and enthusiastic with a growth mindset.

Responsibilities

  • Connecting customers with the right point of contact
  • Answering basic account questions
  • Managing Salesforce queues

Benefits

  • Professional growth opportunities
  • Fun company events
  • Chance to earn company-wide bonuses and recognition
  • Weekly In-House Chiropractic Care
  • 4 Company Provided Lunches Weekly
  • Dog-friendly office
  • Employer-paid Medical, Dental, Vision, and Life Insurance Benefits
  • Matching 401(k) up to 4%
  • Flexible Vacation & Paid Time Off
  • Short-term Disability and Life Insurance
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