Customer Experience Specialist (Up to $25 per hour)
About The Position
Camargo Cadillac is hiring a full-time Customer Experience Specialist to help our customers get the most out of their new Cadillac. No automotive experience is required — we provide paid training! If you’re friendly, comfortable with technology, and enjoy helping people, this could be a great opportunity to start a career in the automotive industry. This is NOT a sales position. You won’t be cold calling customers or trying to sell vehicles. Instead, you’ll work one-on-one with customers after they purchase their Cadillac, helping them learn the features and technology inside their new vehicle. If you’ve worked in customer service, retail, hospitality, wireless/mobile phone sales, electronics, or another people-focused role, we’d love to meet you. Camargo Cadillac is part of the Joseph Auto Group, one of the Greater Cincinnati area’s respected automotive dealership groups. This is a great opportunity for someone who enjoys people and technology and wants to enter the automotive industry without having to sell cars or have previous dealership experience.
Requirements
- Enjoy working with people
- Are comfortable with smartphones, apps, tablets, and everyday technology
- Have customer service, retail, hospitality, or similar experience
- Are patient and good at explaining things
- Have a friendly and professional personality
- Are dependable, organized, and willing to learn
- Want an opportunity to build a long-term career
Responsibilities
- Welcome customers and help create an exciting new-vehicle delivery experience
- Show customers how to use the technology and features in their new Cadillac
- Connect smartphones and set up Apple CarPlay®, Android Auto™, Bluetooth®, Wi-Fi, navigation, and mobile apps
- Help customers personalize vehicle and driver settings
- Explain safety, convenience, and infotainment features
- Answer questions in a friendly and easy-to-understand way
- Follow up with customers who need additional technology assistance
- Complete paid Cadillac product and technology training
- Help ensure every customer leaves feeling comfortable and confident with their new vehicle
Benefits
- Up to $25 per hour
- Full-time position
- Paid Cadillac training
- Medical, dental, vision, and life insurance
- 401(k) with company match
- Paid vacation and holidays
- Employee discounts on vehicles, parts, and service
- Career advancement opportunities
- Supportive, team-oriented work environment
- Opportunity to work with one of the world’s premier luxury automotive brands
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
